Crossgates Mall; Guilderland, New York
Awhile back in our roundup of Albany Malls I never got around to discussing the main event, the Crossgates Mall in Guilderland. Part of this is because despite its size, Crossgates is relatively typical of a Pyramid Cos.-developed mall of its vintage. (For an example, look no further than the Silver City Galleria in Taunton, Massachusetts, another Pyramid-developed mall that opened in 1992 and shares almost the exact same interior decor theme as Crossgates). Really, this is just a long-winded way for me to say that it’s kind of boring. And it’s cramped, too, but it is big, and it is the beast that’s responsible for the decline of most other malls within an hour radius of Guilderland.
Crossgates Mall opened in 1984 as a significantly smaller mall than it is today, anchored by Caldor, Jordan Marsh, Filene’s, and JCPenney. The original section of the mall stretches from the JCPenney (which is the only anchor still located in its original location) to the present day Best Buy/H&M anchor. Crossgates was then substantially expanded in size in October 1994 to approximately 1.7 million square feet, with room for 250 stores and restaurants–effectively doubling the size of the mall. During this expansion, Lord & Taylor, Regal Cinemas, and a new Filene’s store opened as anchors, and the old Filene’s space was partially filled by Dick’s Sporting Goods.
Obviously, there were many changes in this roster over the years, with Macy’s replacing Jordan Marsh in 1996 when the entire Jordan Marsh name was retired, and similarly Macy’s replacing Filene’s in 2006 when the same occurred again. Today, the former Jordan Marsh (and original Macy’s) space is vacant while Macy’s occupies the last home of Filene’s in the mall. Similarly, Caldor went out of business in 1999, and their space was carved between Best Buy on the second level and H&M on the first. Interestingly, this anchor has a third level located above it, and this space was until 2005 home of a second movie theatre within the mall, and which shut due to declining popularity. You can still trek up to the third floor, however, since the restrooms and security office are there, and it’s worth the trip simply because it seems to be the only part of the mall that has retained its original 1984 decor. Unfortunately, because the security office is RIGHT THERE and Pyramid tends to be big on rule enforcement, it’s pretty tough to get any good pictures up there.
Lord & Taylor closed their store here (along with so many others) in 2005. There were also other chains that came and went during the mall’s existence, ranging from ones that are long gone (Nobody Beats the Wiz, Klein’s All Sports) to ones that just shuffled around or closed these particular locations (DSW Shoe Warehouse, TJMaxx).
Cohoes Fashions also relocated their store from its historic location in downtown Cohoes, NY to the mall in 1999, but in 2007 their parent company, Burlington Coat Factory, closed many of the Cohoes locations and renamed most of the rest Burlington Coat Factory, including this one. I got these pictures just in time, apparently, but it’s sort of sad to see Cohoes go since they were one of the last small regional department stores in the New York and New England area.


XISMZERO
May 6th, 2007 at 11:23 am
Way to go on grabbing those Cohoes pictures. There was some estranged Cohoes plaza on I-91 in Ellington for the longest time before they recently took the sign down (was it half-vacant?). I never went because but it’s quite a pain to get to…
Crossgates might be boring, but that entrance is somewhat intruging and it seems to employ a bond with arrows (like Holyoke Mall). It must be leftover from the 1984, no? The bland decor reminds me of Latham Circle Mall not too far away. Many I’ve heard regarding Crossgates have nice things to have said about it (likely because of Lechmere and Caldor), leaving not too much today. Also note, many anchors who’ve saved this mall here today are almost mirrored at Holyoke Mall.
About Pyramid’s rule enforcement, I recently took many pictures at their malls (Hampshire Mall and Holyoke Mall) and I’ve throughly read their Code — no where does it mention anti-photography so if they catch you, you’ve got something of a defense even if we all know how its best to avoid authority. During both times, I took pictures in the afternoon and was largely successful (almost got snagged in the parking lot on foot and developed a bit of paranoia after a few cycles around the mall) and will warn at Holyoke, they’ve got relatively basic looking security guards who are dressed like regular office-type folk. The parking lots are, in fact, heavily patrolled.
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Bobby
May 6th, 2007 at 12:00 pm
That’s the Pyramid way — develop a mall with 45 anchors, and then when one closes, split it into five more sub-anchors.
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Chris Whittaker
May 6th, 2007 at 12:57 pm
What, no gym (A feature of Carousel Center and several of the Wilmorite Malls in Rochester…. This mall has just about everything else, though.
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Bobby
May 6th, 2007 at 1:26 pm
They do have a Bally Total Fitness…
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Chris Whittaker
May 6th, 2007 at 1:54 pm
My bad.
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Max
May 6th, 2007 at 4:05 pm
Although this is a nice mall, I prefer the Colonie Center because (1) it has two of my favorite department stores–Boscov’s and Sears–neither of which can be found at the Crossgates Mall, (2) its interior looks more elegant, (3) that mall currently has no vacant anchor spaces, and (4) Colonie Center is currently undergoing an exciting expansion.
Now that Crossgates Mall has two vacant anchors, I’m surprised that at least one vacancy is not being filled by The Bon-Ton (although that chain does have locations at both the Aviation Mall and the Wilton Mall), Bloomingdale’s (although that chain tends to be extraordinarily selective as to where it opens new stores), or Nordstrom.
According to wikipedia, the size of each anchor at Crossgates Mall is as follows (note that I was unable to ascertain the size of the vacant Lord & Taylor building):
*Macy’s: 200,000 sq. ft.
*JCPenney: 180,000 sq. ft.
*Vacant Jordan Marsh/first Macy’s: 170,000 sq. ft.
*Burlington Coat Factory: 63,000 sq. ft.
*Dick’s Sporting Good’s: 62,500 sq. ft.
*H&M: 53,000 sq. ft.
*Best Buy: 50,000 sq. ft.
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XISMZERO
May 7th, 2007 at 10:28 pm
I’d sure like to know what this wormhole third level looks like (you couldnt nab some shots with the cell phone camera?). Was it that picture with the slight of wood-trimming in it? Perhaps you can explain it…
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Jonah Norason
October 4th, 2007 at 5:34 pm
Finally! I was looking for this post. I could have sworn it was Security Square that had the closed second theater, but it was this one! The 2nd floor “anchors” seem awkward to me.
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SEAN
November 11th, 2007 at 9:14 pm
Palisades center is like an SUV Crossgates 3 department stores & 74 junior ones. Now i get it.
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Jack Thomas
April 24th, 2008 at 3:58 pm
The third level of the mall, a mezzanine of sorts, features the original brick flooring and wood trim of the mall from 1984.That’s what makes it unique and “special”.
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Jonah Norason
June 15th, 2008 at 7:06 pm
HOLY BISCUITS! Look at this old news article:
http://www.bizjournals.com/albany/stories/1998/05/04/story8.html
What would’ve happened if they followed up on that! (shudder)
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Jonah Norason
June 21st, 2008 at 8:49 pm
The second movie theater was a 12-screen Regal Cinemas. Also, apparently, Bally has moved/cut floor space to allow an upper level area to the Regal Cinemaplex. It was 18 screens before, and still 18.
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Jonah Norason
August 16th, 2008 at 11:10 am
The other “neat fact” is that Crossgates Mall once had one of the earliest, 2001-era Apple stores in the country…right near Cohoes. Before February 2002, Apple stores offered free Evian water! Yum yum!
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Jonah Norason
October 17th, 2008 at 6:41 pm
And…they’re adding IMAX!
http://timesunion.com/AspStories/story.asp?storyID=729561&category=BUSINESS
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Mike Airhart
January 1st, 2009 at 6:46 pm
Responding to Jonah’s June 15 note:
Local opposition killed the 1998 Crossgates expansion, thank goodness.
http://www.savethepinebush.org/Current/NewsSub.html
Pyramid illegally bulldozed environmentally sensitive land to make way for part of the expansion, and police, environmentalists, and the Altamont mayor (among others) became fed up with Pyramid’s broken promises regarding mall crime, commercial overdevelopment, and hostility to the local environment. So Pyramid Crossgates sold land, and now another developer apparently continues to attempt to build a hotel on the illegally cleared land.
When I visit Albany during the holidays each year, my main reason for visiting Crossgates has been one store that doesn’t have other Albany locations. But the mall is inconveniently located, sterile, and simply too big to waste time driving and walking around. Colonie Center is much more accessible, reasonably sized, close to Wolf Road’s restaurant row, nicely renovated — and less guilty of conduct that violates community welfare. So I don’t feel motivated to shop at Crossgates anymore.
As for Max’s suggestion about Nordstrom, that won’t happen because Crossgates is way too down-market for the retailer. With its latest renovation, Colonie Center now has a chance to get Nordstrom after the recession ends; Nordstrom has a store at Westfarms, a similar mall in Hartford (two hours east of Albany).
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ghome
January 19th, 2009 at 1:33 pm
Here some more news, The mall converting the former Lord & Taylor into Dick’s Sporting Goods Store. The Pyramid Cos. bought two empty anchor stores at the mall — the former Lord & Taylor and former Macy’s — for $9.5 million, according to deeds filed in the Albany County Clerk’s office on Dec. 23.
http://www.bizjournals.com/albany/stories/2009/01/12/daily33.html
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Derek
June 16th, 2009 at 8:40 am
Dick’s Sporting Goods does not need to be a 2 level store. Although I have seen this before (Buffalo). So now the current Dick’s location will be empty along with the still empty former Macy’s.
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Jack Thomas
July 28th, 2009 at 4:59 pm
I have noticed that they are starting to paint the ceiling in the 94 wing, replacing the tan and pink pastel with an light olive green and dark blue pattern.
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Sadie
August 4th, 2009 at 9:29 pm
Forever 21 and heritage are supposed to move into the dicks that is relocating
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Derek
August 25th, 2009 at 12:55 pm
They should put an Urban Outfitters where the old Dicks location is going to be. That would be smart.
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Rob
September 19th, 2009 at 12:14 am
Urban Outfitters…no, the problem with Crossgates is that is now wants to cater to people between the ages of 15 & 25. Very few dollars here. The mall already has several Journeys stores, Lids, Hollister, Torrid to name a few, that bring the mall down. Nothing against people in this age group, I was once there, but you can’t build a mall around them. The more “Urban” stores you have in the mall will mean fewer stores that cater to the 35-55 year old woman (who carries the wompum!)
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Jack Thomas
October 15th, 2009 at 8:32 pm
Update time.
Dick’s Sporting Goods has moved into the former Lord and Taylor space with a new two level store. A new anchor sized Forever 21 store will move into their old space.
The Dick’s store only occupies the back half of the Lord and Taylor space. The front half has been carved into more mall space for what I believe will be more restaurants to further capitalize on Pyramid’s ThEATery concept. There is also a new mall entrance being constructed.
Other news for the mall is that it is slowly getting a new paint job. The pink and white colors are being replaced with blue and an olive green. Also, new escalators are being installed in front of the former third level theater/Best Buy/H&M.
And the former Jordan Marsh/Macy’s is still vacant.
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